Privacy Policy

Aurea Agency (“Aurea,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal data with care, transparency, and professionalism.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit aureacreators.com (the “Website”), submit an application, or otherwise contact us.

1. Who We Are

Aurea Agency
Lucerne, Switzerland
Email: global.aureaagency@gmail.com
Website: https://aureacreators.com

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at the email above.

2. Who This Website Is For

This Website and our services are intended for adults only. By using this Website, you confirm that you are at least 18 years old.

3. Personal Data We Collect

We may collect the following categories of personal data:

a) Information you provide directly
When you submit our application form or contact us, we may collect:
– Full name
– Email address
– Main platform
– Current monthly revenue range
– Country
– Type of support you are looking for
– Main profile or social media link (if provided)
– Information you include about your brand and goals
– Any other information you voluntarily submit

b) Information collected automatically
When you use our Website, we may collect certain technical and usage data, including:
– IP address
– Browser type and version
– Device information
– Pages visited
– Time spent on pages
– Referral source
– Events and interactions on the Website

This information may be collected through cookies, analytics tools, and tracking technologies.

4. How We Use Your Personal Data

We use personal data to:
– Review and evaluate applications
– Respond to inquiries and contact requests
– Determine whether there is a potential fit for representation or services
– Operate, maintain, and improve the Website
– Understand website traffic and user behavior
– Measure the effectiveness of our website and marketing efforts
– Protect the Website and prevent misuse
– Comply with legal obligations

5. Legal Bases for Processing

Where applicable under data protection law, we rely on the following legal bases:
– Consent, where you voluntarily submit information or accept non-essential cookies
– Steps prior to entering into a business relationship, when reviewing applications and inquiries
– Legitimate interests, such as operating and improving the Website, maintaining security, and managing communications
– Compliance with legal obligations, where required

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Website and to understand how visitors use it.

These may include:
– Essential cookies necessary for the Website to function
– Analytics tools, including Google Analytics
– Tracking and marketing technologies, including Meta Pixel
– Tag management tools, including Google Tag Manager

Where required by applicable law, non-essential cookies and tracking technologies will only be used after you provide consent.

You can manage your cookie preferences through our cookie banner or your browser settings.

7. How We Receive and Store Data

Application data submitted through our Website may be processed through website tools and delivered to us by email. At this time, submitted information may be stored or received through:
– Website hosting and form tools associated with aureacreators.com
– Google Gmail inboxes used to receive applications and inquiries

We take reasonable steps to limit access to submitted information and handle it with care.

8. Sharing of Personal Data

We do not sell personal data.

We may share personal data only where necessary with service providers who help us operate the Website or process communications, such as:
– Website hosting providers
– Form and website service providers
– Analytics and tracking providers
– Email and communication providers

We may also disclose personal data if required by law, regulation, legal process, or to protect our rights and the security of the Website.

9. International Data Transfers

Because we operate online and use third-party service providers, your personal data may be processed or stored outside your country of residence, including outside Switzerland, the UK, the EEA, or the EU.

Where required, we take reasonable steps to ensure appropriate safeguards are in place for international transfers.

10. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
– reviewing and managing applications
– handling communications
– maintaining internal records
– complying with legal, tax, or regulatory obligations

If there is no ongoing business relationship or legitimate reason to keep the data, we will delete or anonymize it within a reasonable period.

11. Your Rights

Depending on your location and applicable law, you may have the right to:
– request access to your personal data
– request correction of inaccurate data
– request deletion of your data
– object to certain processing
– request restriction of processing
– request data portability, where applicable
– withdraw consent where processing is based on consent

To exercise any of these rights, contact us at: global.aureaagency@gmail.com

We may need to verify your identity before responding to certain requests.

12. Data Security

We use reasonable technical and organizational measures to help protect personal data against unauthorized access, disclosure, misuse, or loss. However, no website or online system can guarantee absolute security.

13. Third-Party Links

Our Website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of third-party sites.

14. Children

This Website is not intended for children. We do not knowingly collect personal data from anyone under the age of 18.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

16. Contact

If you have any questions about this Privacy Policy or the way we handle personal data, please contact:

Aurea Agency
Lucerne, Switzerland
Email: global.aureaagency@gmail.com
Website: https://aureacreators.com